Wednesday, April 04, 2007

Domino's Response

Hmmm... I wonder if our movement actually garnered some attention. First, I got a hit on my blogpost from this web address: "gateway4.dominos.com (65.119.145.130)," indicating that Big Brother may, in fact, be watching. Then I got the following email. Bravo fellow freedom fighters, either way!


Dominos Case #: ******

Dear Mrs. *********,

Thank you for taking the time to contact the Domino's Pizza Customer Care Team.

I appreciate your comments and would like to apologize for this situation. I would also like to forward your concern to the Operations Director for your local store in order to have this matter taken care of, however, I need some additional information from you.

Could you please reply to this email at customercare@dominoscustomercare.com with the store's address and/or phone number, including the area code? Please make sure the customer case number listed in this email is in the subject line of your reply so we can promptly expedite your concern.

Thank you in advance for your response.

Sincerely,


Kate
Domino's Pizza Customer Care T.E.A.M.

4 comments:

Shawna said...

Probably because you linked their complaint form to your page.

Robert said...

Actually that's probably the case. When you link directly to another webpage, the browser sends what's called a referring URL (HTTP Referer) to that other webpage when it goes to the Domino's website. Domino's customer complaint form is probably logging the referring URL with the customer complaint in their database.

Shannon said...

Does anyone know if Pizza hut carries the CRP and Parmesian?

Cladeedah said...

Shan-On - I don't know. Por que?